01 Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the date above.

02 How We Collect and Use Your Personal Information

We collect personal information through different sources, depending on how you interact with us.
Directly from you: contact details (name, address, phone, email), order information (billing and shipping addresses, payment confirmation), account information (username, password, security questions), shopping information (items viewed, cart contents, loyalty points, reviews, purchases), and anything you share with customer support.
Automatically: we may also automatically collect certain information about your interaction with the Services through cookies and similar technologies, including device data, browser information, IP address, and network connection details.
From third parties: data obtained from vendors, service providers, payment processors, and tracking technologies.

03 How We Use Your Personal Information

To provide the Services: processing payments, fulfilling orders, managing your account, shipping, and handling returns.
Marketing: we may send you communications by email, text, or postal mail. You can opt out at any time.
Security: to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

04 Cookies

Like many websites, we use cookies on our site. You can change your browser settings to reject cookies, though this may negatively affect how the site works. We recognise Global Privacy Control signals as opt-out requests.

05 How We Disclose Personal Information

We share information with vendors, service providers, business partners, and affiliates, and where required by law or in connection with a business transaction. This may include identifiers, contact details, commercial information, usage data, and geolocation information.

06 User Generated Content

If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

07 Third Party Websites and Links

Our site may link to other websites. We are not responsible for the privacy practices or security of third party sites.

08 Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

09 Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we keep your information depends on your account, our legal obligations, and any disputes.

10 Your Rights

Depending on where you live, you may have the right to access, delete, correct, or port your personal information, to opt out of sales, sharing, or targeted advertising, to restrict processing, to withdraw consent, and to appeal a decision. We will not discriminate against you for exercising any of these rights.

11 Complaints

Contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

12 International Users

We may transfer, store, and process your information outside your country, using Standard Contractual Clauses or an equivalent mechanism.

100% Safe & Secure Checkout

We use SSL encryption to ensure your credit card information is 100% protected

100 Day Guarantee

Enjoy peace of mind with our 100 day money back guarantee

Fast Shipping in Australia

Orders leave Sydney warehouse 11AM daily

Free worldwide shipping on Trident orders