Política de reembolso

Refund Policy (100-Day Money-Back Guarantee)

Effective date: 1.1.24

We want you to feel confident trying Guardian Tape. If you’re not satisfied, we offer a 100-Day Money-Back Guarantee on eligible orders.

1) 100-Day Money-Back Guarantee

You can request a refund within 100 days of the delivery date for orders placed on guardian-tape.com.

2) How to request a refund

Email hello@guardian-tape.com with:

Order number
Name on the order
Email used at checkout
What you bought
A quick note on why you want a refund

3) Refund timeline (7 days)

Once approved, your refund is processed within 7 days.
(Your bank/payment provider may take a little longer to show the funds.)

4) Returns & shipping

We may ask you to return the product in some cases. If so, we’ll email simple instructions.
Original shipping fees aren’t refunded, unless the order arrived damaged/incorrect or we made a mistake.
If a return is required, return shipping is your responsibility, unless the order arrived damaged/incorrect or we made a mistake.

5) Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery at hello@guardian-tape.com and include a photo. We’ll sort it out with a replacement or refund.